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With rapid development in the online retail and banking industries, there is an increase in fraudulent activities. On one side, new and emerging technologies are serving businesses in multiple positive ways, but on the other side they are giving them a tough time. Fraudsters find loopholes and vulnerabilities in the system and exploit them to perform malicious activities. Here are seven important ways to protect you from online fraud and make safe online transactions:

Keep your computers and mobile devices up to date.
Having the latest security software, web browser, and operating system are the best defenses against viruses, malware, and other online threats. Turn on automatic updates so you receive the newest fixes as they become available.

Keep personal information personal.
Hackers can use social media profiles to figure out your passwords and answer those security questions in the password reset tools. Lock down your privacy settings and avoid posting things like birthdays, addresses, mother’s maiden name, etc. Be wary of requests to connect from people you do not know.

Secure your internet connection.
Always protect your home wireless network with a password. When connecting to public Wi-Fi networks, be cautious about what information you are sending over it.

Set strong passwords.
A strong password is at least eight characters in length and includes a mix of upper and lowercase letters, numbers, and special characters.

Shop safely.
Before shopping online, make sure the website uses secure technology.
When you are at the checkout screen, verify that the web address begins with https.
Also, check to see if a tiny locked padlock symbol appears on the page.

Read the site’s privacy policies.
Though long and complex, privacy policies tell you how the site protects the personal information it collects. If you don’t see or understand a site’s privacy policy, consider doing business elsewhere.

Watch out for phishing scams.
Phishing scams use fraudulent emails and websites to trick users into disclosing private account or login information. Do not click on links or open any attachments or pop-up screens from sources you are not familiar with.

  • Signs of phishing Attacks
    Grammar and spelling mistakes e.g wrong website domain name or email addresses.
    Sense of urgency and threats if no action is taken.
    Imitating a known brand e.g Microsoft.
    Suspicious links and attachments.
    Unrelatable email details.
  • What to Do
    Do not click on the URL contained within email.
    Do not reply to the sender.
    Disregard and delete the email.
    Change your email password.
  • Examples of Phishing emails
    Illegal activities and non-compliance alerts
    Wire transfer requests
    Fictious customer complaints and requests


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